ACTION YACHTS · Protection
ACTION YACHTS PROTECTION
Protect your investment. Enjoy your freedom.
Your equipment deserves exceptional protection
You have just invested in the latest water sports technology. A premium eFoil, an electric JetSurf or other top-end water sports equipment is more than a product. It is your ticket to a world of freedom, adrenaline and unforgettable experiences.
At ACTION YACHTS we believe that an exceptional product also deserves exceptional care.
That is why we are preparing ACTION YACHTS PROTECTION – an extended protection and customer assistance programme designed to protect your equipment against the financial consequences of unexpected technical faults and selected accidental damage.
Our goal is for you to enjoy every moment on the water, knowing that reliable customer support is there for you.
Choose your level of protection
Extended technical protection
For greater peace of mind with long-term use of your equipment.
This option focuses on protection against selected mechanical and electrical faults beyond standard warranty claims.
Planned cover options:
- Mechanical faults of the motor, drive components and other selected components
- Electrical and electronic faults of control units and systems
- Cost of repairing or replacing covered parts
- Labour costs related to an accepted fault
- Repair, replacement or another contractually agreed solution if repair is not possible
- Assistance with handling the service request
The exact scope, duration, limits and exclusions will be set out in the terms and conditions of the selected programme.
Extended protection against accidental damage
Because even experienced riders can have the unexpected happen.
PROTECTION PLUS is a planned higher level of protection which, in addition to selected technical faults, is intended to cover certain types of accidental damage during use.
Planned cover options:
- Accidental falls, impacts and hard landings
- Damage to the board or its structural parts in an accident
- Selected damage caused by a collision or external force
- Damage to sensitive electronic components as a result of a covered event
- Selected cases of accidental water ingress into electronic systems
- Repair or replacement of covered components under the terms and conditions
- Assistance with diagnostics and handling of the event
The scope of protection against water damage, impacts and collisions will be explicitly defined in the programme terms. Not every damage that occurs during use in water will necessarily be covered.
Individual protection and VIP assistance
The highest level of care for your premium equipment.
For owners of selected premium models we are preparing an individual programme combining the available protection services with extended ACTION YACHTS customer assistance.
The programme may include:
- Individual consultation on the right scope of protection
- A personal contact – your dedicated customer advisor
- Priority handling of service requests
- Coordination of diagnostics and repair with an authorised service partner
- An individual offer of regular technical inspections
- Assistance with maintenance planning and season preparation
- Available services for transporting your equipment to the service centre and back
PROTECTION ELITE will be offered depending on the specific product, available service capacity and individually agreed terms.
Protection for your favourite products
We are preparing the programme primarily for selected products from the ACTION YACHTS range:
- LIFT eFoil
- LIND Electric Surfboards
- Other selected electric water sports equipment
- Specified drive systems, electronic components and accessories
Availability of individual protection options may vary by brand, model, intended use and the country where the product is registered.
How will the protection work?
Choose your product
When you buy, we will present the available extended protection options and explain the differences between them.
Choose the right protection
We will help you choose a programme based on the value of the product, how you use it and the scope of services you need.
Register your equipment
Your equipment will be registered under the applicable terms, including the model, serial number and the details needed for service support.
Enjoy your experiences
If a technical problem or accidental damage occurs, contact customer support and we will tell you what to do next.
We help you solve it
Depending on the event, we will help with diagnostics, communication with the service partner and any claim under your protection plan.
More than protection. Long-term care.
At ACTION YACHTS, the sale does not end when we hand over the product.
We want to be your partner in the years that follow – when using your equipment, maintaining and upgrading it, and solving any technical issues.
That is why we connect customer support, service and the benefits of ACTION YACHTS CLUB.
Owners with SILVER, GOLD or PLATINUM membership status may also receive selected benefits on our service and assistance services, depending on their level.
Your product. Your experiences. Our care.
Want to protect your equipment?
Interested in extended protection for a new or an already purchased eFoil or electric surfboard?
Contact our team to find out which protection options are currently available for your product.
ACTION YACHTS PROTECTION – Protect Your Ride. Enjoy Every Moment.
ACTION YACHTS PROTECTION is a programme in preparation. The information above is indicative; the binding scope of protection, limits, exclusions and price will be set out in the terms and conditions. The programme does not replace or limit your statutory consumer rights or the manufacturer's warranty.